Privacy Policy
Last updated: April 2025
1. Data Controller Information
GLOBALNOVA TRADE LTD is the data controller for your personal information. Our registered office is at 19 Stonecrop Road, Guildford, England, GU4 7XS.
2. Information We Collect
We collect your name, email address, phone number, and project details when you submit a contact form or booking request. We do not collect sensitive personal data.
3. How We Use Your Information
We use your information to respond to enquiries, provide services, send invoices, and communicate about your project. We do not use your data for unsolicited marketing.
4. Legal Basis for Processing
We process personal data on the basis of contractual necessity and legitimate interest in operating our business. Where required, we will obtain your explicit consent.
5. Data Sharing and Third Parties
We may share data with payment processors such as Stripe to process payments, and with email service providers to deliver communications. We do not sell your personal data.
6. Data Security
We implement appropriate technical and organisational measures to protect your data, including encrypted storage and access controls.
7. Data Retention
We retain personal data for up to 6 years after the end of our business relationship, or as required by applicable UK tax and company law.
8. Your Rights Under GDPR
You have the right to access, correct, erase, restrict, or object to the processing of your personal data. To exercise these rights, please contact us using the details below.
9. Cookies and Tracking
Our website does not use tracking cookies. Essential cookies may be used for site functionality only.
10. Contact Us
Email: nosakenneth2026@hotmail.com
Phone: 07380 578334
Address: 19 Stonecrop Road, Guildford, England, GU4 7XS